Every products are built to last and we ensure every product is held to the highest standards for quality and food safety.

Except for our glass products, all Black+Blum products purchased through our website or authorised re-sellers have 2 year warranty from date of purchase against any manufacturer's defects.
Damage caused as a result of the following conditions is not classed as a manufacturing defect, and will not be covered by our warranty:

• Damage caused by abuse or negligence;
• Standard wear and tear or colour fading;
• Staining caused by strongly coloured food/spices;
• Melting or warping caused by overheating;
• Products that have not been used or maintained in accordance with the Care Instructions.

The glass bottles are excluded from the 2 year warranty except in the following condition: you received your purchase and found to your great disappointment that your product has broken somewhere between our place and yours. In that case we will replace it free of charge if you notify us within five days of receipt (please have your camera ready to snap a picture of the bottle and the cardboard box it came in).

If the bottle broke after that time, then unfortunately, it won’t be replaced for free. Though our glass bottles are made of durable borosilicate glass, it still can break if dropped or chipped.